Revvie Plus FAQ

Questions restaurants ask before choosing Revvie Plus.

Clear answers about how Revvie Plus helps restaurants capture more reservations, automate follow-up, protect reputation, and grow across every guest channel.

Frequently asked questions

Everything connected in one branded system.

Revvie Plus is designed for restaurants that want more than a booking link. It helps capture demand, respond faster, follow up automatically, and turn guest interactions into growth.

What is Revvie Plus?

Revvie Plus is an AI-powered reservation and restaurant growth system. It combines online reservations, AI conversations, SMS follow-up, review requests, reputation management, customer data, SMS marketing, and performance insights into one connected platform.

Is Revvie Plus just a reservation system?

No. Reservations are only the starting point. Revvie Plus helps restaurants continue the guest journey after the booking by automating confirmations, reminders, review requests, reactivation campaigns, customer follow-up, and guest data capture.

What does “white label” mean?

White label means the guest experience is built under your restaurant’s brand. Guests see your logo, your colors, your messaging, and your customer journey instead of feeling like they are being sent to a generic third-party tool.

Can Revvie Plus take reservations through social media and messaging channels?

Yes. Revvie Plus can support reservation requests and guest conversations across channels such as SMS, website chat, Facebook Messenger, Instagram DMs, WhatsApp, and other supported platforms depending on the selected setup.

Does Revvie Plus include AI?

Yes. Revvie Plus can use AI to assist with guest conversations, answer common questions, capture reservation details, route requests, summarize interactions, and help reduce manual work for the team.

Does Revvie Plus replace staff?

No. Revvie Plus is designed to support staff, not replace hospitality. It handles repetitive tasks, captures missed opportunities, and organizes guest interactions so the team can stay focused on service.

Can Revvie Plus help with missed calls?

Yes, when Voice AI is included in the selected plan. Voice AI can help answer calls, capture reservation requests, answer common questions, and transfer guests to staff when needed.

Does Revvie Plus need to connect to my POS system?

Not for the core system. Revvie Plus can deliver reservations, follow-up, review automation, marketing, AI conversations, and insights without requiring a POS integration. POS integrations can be reviewed separately when needed.

How does Revvie Plus help with reviews?

Revvie Plus can automatically send review requests after guest visits and help route negative feedback privately. This helps restaurants generate more positive public reviews while protecting the brand experience.

How does Revvie Plus help with SMS marketing?

Revvie Plus can help restaurants build a customer list and send SMS campaigns, promotions, reactivation messages, and visit-frequency campaigns. Campaign availability depends on the selected plan and consent requirements.

What is AEO visibility?

AEO means Answer Engine Optimization. It helps position the restaurant to be better understood by AI search and answer engines by structuring business information, services, FAQs, and key content in a clearer way.

Is Revvie Plus bilingual?

Yes. Revvie Plus can be configured in English and French. This is especially useful for restaurants serving customers across Quebec and bilingual markets.

Will my guests need to download an app?

No. Guests can interact through normal channels such as your website, SMS, chat, social messaging, and supported communication platforms. The goal is to make the experience easy and familiar.

Are SMS and Voice AI usage included?

Plan terms may include standard usage, but SMS and Voice AI usage can be billed separately depending on the selected plan, volume, and service agreement. SMS is typically billed per message segment and Voice AI is typically billed per minute when applicable.

How long does setup take?

Setup depends on the selected package, branding requirements, channels, knowledge base, and automation scope. Revvie Plus is designed to be deployed with a simple, repeatable onboarding process.

Who is Revvie Plus best for?

Revvie Plus is best for restaurants that want to capture more demand, reduce missed opportunities, automate guest follow-up, improve reviews, build a customer database, and grow without adding more manual work for staff.

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