Revvie restaurant growth engine feature overview

Built for restaurants

Everything your restaurant needs to book, follow up, protect reputation, and grow.

Revvie combines commission-free reservations, a true white-labeled booking experience, guest marketing, reputation workflows, AI automation, and operational visibility in one simple flat-fee system.

Pure white label + reservation foundation

Your guests see your restaurant brand, not another reservation platform.

True white-labeled booking page

Logo, colors, fonts, branding, and guest journey matched to your restaurant.

Commission-free reservations

No cover fees, no booking commissions, one simple monthly price.

Unlimited online reservations

Accept bookings without limiting growth by reservation volume.

Mobile-friendly booking experience

Clean guest experience for customers and easy access for staff.

Reservation dashboard

View upcoming reservations, guest details, and operational activity.

Guest reservation notes

Capture preferences, requests, special occasions, and context.

Party size capture

Collect covers automatically so staff can plan service properly.

Date and time availability

Show available reservation times based on your service rules.

Custom reservation intervals

Control whether bookings open every 15, 30, 45, or 60 minutes.

Custom service periods

Separate lunch, dinner, brunch, patio, events, and special hours.

Turn-time rules

Control table timing so reservation flow matches real service capacity.

Large-party rules

Route larger groups through approval rules or special instructions.

Manual approval rules

Require staff approval for specific party sizes, dates, or time slots.

Cancellation rules

Set cancellation behavior and reduce last-minute gaps.

Guest database creation

Build your guest list automatically from reservations and interactions.

Reservation source tracking

See whether bookings come from Google, website, social, SMS, or other sources.

Basic floor plan setup

Map the dining room structure so reservations match real seating capacity.

Table inventory

Track tables, sections, and seating capacity by service period.

Dining room, bar, terrace, and private room setup

Separate areas based on how your restaurant actually operates.

Max covers per time slot

Control how many guests can book into each time window.

Guest messaging + no-show reduction

Automated confirmations, reminders, alerts, and staff handoff so fewer bookings slip through the cracks.

SMS confirmations

Send reservation confirmations automatically by text.

Email confirmations

Give guests a professional confirmation experience by email.

SMS reminders

Reduce no-shows with timely text reminders before the reservation.

Email reminders

Send automatic reminders through email as an additional touchpoint.

Two-way guest SMS

Guests can reply by text for changes, questions, and simple support.

Custom guest message templates

Use branded templates for confirmations, reminders, and follow-ups.

Staff handoff

Route requests to staff when a guest needs human help.

Internal reservation alerts

Notify staff when important booking activity needs attention.

Missed reservation alerts

Flag opportunities that require follow-up before they disappear.

No-show reduction workflows

Combine reminders and follow-ups to protect revenue and table flow.

Waitlist

Capture guest demand when preferred times are not available.

SMS table-ready alerts

Text guests when their table is ready.

Guest growth + SMS marketing

Turn reservations into repeat visits with campaigns, reactivation, promotions, and owner-approved automation.

Guest CRM database

Build a usable customer list from bookings, messages, and campaigns.

SMS marketing campaigns

Send high-visibility campaigns to bring guests back.

Repeat-visit campaigns

Encourage guests to return after they reserve or visit.

Reactivation campaigns

Reach guests who have not booked or visited in a while.

Birthday and anniversary campaigns

Create timely offers around meaningful guest moments.

Slow-night promotions

Promote targeted offers when the restaurant needs more demand.

Owner approval before campaigns send

You approve campaigns before they go live.

Campaign drafts prepared by Revvie

Revvie prepares campaign ideas so owners are not starting from scratch.

Automated execution after approval

Once approved, the campaign can be sent without manual busywork.

Campaign performance insights

Track what campaigns generate engagement and opportunity.

Event landing pages

Create pages for special experiences, promotions, and events.

Event guest lists and reminders

Capture event guests, send reminders, and follow up after events.

Reputation + feedback protection

Request reviews, capture private feedback, and route issues before they become public reputation damage.

Automated review requests

Request reviews automatically after the guest experience.

Private feedback capture

Give unhappy or neutral guests a private path before public reviews.

Post-visit surveys

Collect feedback after the visit to understand guest sentiment.

Review routing

Route happy guests toward public review channels and issues toward private support.

Reputation dashboard

Monitor review activity, feedback, and reputation signals.

AI review reply

Generate helpful, human-like review replies for faster reputation management.

Google review growth support

Help increase review volume with automated, structured follow-up.

Public/private review workflow

Balance review generation with private issue resolution.

Guest sentiment notes

Store sentiment and feedback context for better future service.

Neutral or bad feedback handling

AI can respond naturally and hand off unresolved issues to staff or ownership.

AI conversations + search visibility

Capture more demand across website chat, SMS, and social channels while supporting AI search visibility.

Website AI assistant

Answer questions and capture reservation intent directly on your website.

SMS AI assistant

Let guests ask questions and request reservations through text.

Facebook DM support

Capture booking requests and guest questions from Facebook messages.

Instagram DM support

Turn Instagram conversations into structured opportunities.

FAQ answering

Answer common questions about hours, menu, reservations, policies, and more.

Reservation intent capture

Detect when a guest wants to book and capture the key details.

Guest lead capture

Capture guest name, phone, email, party size, date, and request details.

Staff handoff

Escalate complex requests to staff with conversation context.

AI conversation summaries

Summarize guest conversations so staff can act quickly.

AI campaign ideas

Generate campaign ideas based on restaurant goals, events, and demand signals.

AEO and AI search visibility support

Structure your booking experience to support discovery across search and AI answer engines.

AI Insights dashboard

Surface opportunities across reservations, conversations, reviews, and campaigns.

Voice AI + missed-call capture

Answer calls when staff are busy, after hours, or unavailable.

Voice AI receptionist

Answer calls and assist guests when the restaurant cannot pick up.

Missed-call capture

Capture missed opportunities and turn them into follow-up tasks.

After-hours call support

Help guests even when the restaurant is closed.

Busy-period call support

Capture calls when staff are serving guests and cannot answer.

Phone reservation request capture

Capture guest details and reservation intent from phone calls.

Call summaries

Summarize calls so staff know what happened and what to do next.

Staff transfer when needed

Escalate calls to staff when a human is required.

Monthly AI and voice optimization

Improve flows, scripts, routing, and call handling over time.

Table, floor, and operations management

Give staff better visibility into table flow, capacity, waitlist, and seating logic.

Dining room sections

Organize tables by dining room, bar, terrace, private room, or custom section.

Server and section capacity

Plan covers around real staff capacity and section limits.

Service-period capacity

Adjust capacity by lunch, dinner, brunch, patio, events, and more.

Rule-based table assignment

Assign reservations based on table capacity and operating rules.

Manual table status updates

Update tables manually as seated, waiting, ready, or completed.

Interactive floor plan

Support visual table flow and operational visibility as the system expands.

Table inventory

Track available tables and how they connect to reservation rules.

Capacity controls

Protect service quality by controlling covers per slot and service period.

Integrations + reporting

Connect the booking experience to the channels where guests discover and contact your restaurant.

Google Business Profile booking link

Add a clear reservation path from Google.

Facebook booking CTA

Send social traffic directly into the booking journey.

Instagram booking/profile CTA

Make it easy for Instagram visitors to reserve.

Website embed/widget

Embed the booking experience directly on the restaurant website.

Stripe payments

Support deposits, paid experiences, or future payment workflows.

API-ready architecture

Built to support future integrations and custom workflows.

Contact sync

Sync guest data into the customer database for follow-up.

CSV export

Export guest and performance data when needed.

POS-ready architecture

Structured to support POS integrations where available.

Reporting dashboard

Track reservation volume, guest growth, reviews, campaigns, and sources.

Basic revenue and opportunity insights

See where bookings, missed calls, and campaigns may create revenue opportunities.

Monthly performance summary

Receive a clear summary of what happened and what to improve next.

Revvie restaurant automation feature overview

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