SMART Assistant

Revvie’s SMART Assistant answers every call, captures customer requests, and organizes clear information for your team. Orders, reservations, quotes, and questions are handled automatically so opportunities are never missed.

Why it matters

  • Never miss calls during rush hours
  • Capture orders and reservations even when staff are busy
  • Reduce interruptions for your team
  • Ensure every opportunity is documented
  • Keep service focused on guests in front of you

What SMART Assistant captures

  • Orders including pickup, delivery, and special instructions
  • Reservations and booking details
  • Quote requests and event inquiries
  • Customer questions about hours, menu, or availability
  • Structured information your team can act on immediately

How quoting works

  • Instant quotes when pricing rules are known
  • For custom work, a detailed request is sent to staff
  • No guessing or invented pricing
  • Ensures accuracy while keeping operations efficient

Built for real hospitality operations

  • Handles multiple calls at the same time
  • Works during rush periods, nights, and weekends
  • Captures opportunities after hours
  • Organizes information clearly for staff

CUSTOMER CARE

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