SMART Onsite Ordering

Let guests order instantly while your team stays focused.

SMART Onsite Ordering lets guests scan a QR code or tap a screen to place their order on-site. Orders can print automatically for staff or appear instantly inside your system for real-time visibility.

  • Reduce front-counter pressure during rush periods
  • Speed up ordering without adding staff
  • Give guests a smoother, more modern experience
  • Choose printer output or system notifications
Book a demo View pricing

Scan to Order

Guests scan a table QR code or tap a screen to start instantly.

Table 12

Fast access to your menu. No waiting for staff just to begin ordering.

Open Menu

Guest places the order

Clear menu, custom notes, and quick add-to-cart flow.

Margherita Pizza

Fresh basil, mozzarella, tomato sauce

$18
Add to order

Caesar Salad

Add chicken, no croutons, extra dressing

$14
Add to order
Review Order

Order submitted

The order is sent instantly with all important details.

Order #2148

Table 12

1 x Margherita Pizza

Extra basil

$18

1 x Caesar Salad

Add chicken, no croutons

$14
Total
$32

Staff receives the order

Choose printer output or real-time system notifications.

Kitchen / Staff View

New order received from Table 12. Ready for preparation.

Live ticket

New

Staff sees the order instantly and can move faster with less back-and-forth.

Order Received

Simple for guests. Faster for staff. Better during peak periods.

How it works

SMART Onsite Ordering is designed to reduce friction from the moment a guest is ready to order.

01

Guest starts instantly

A guest scans a QR code or taps a screen to begin ordering without waiting for staff to take the first step.

02

Order is captured clearly

Items, quantities, custom notes, and modifications are submitted in a clean structured format.

03

Your team receives it instantly

Orders can print automatically or appear directly inside your system for real-time team visibility.

04

Staff executes faster

Less counter congestion, less repetition, and less delay between guest intent and staff action.

Why businesses add SMART Onsite Ordering

Operational advantages

  • Reduces front-desk and counter bottlenecks
  • Helps staff stay focused during rush periods
  • Improves ordering speed and flow
  • Creates cleaner order capture with fewer verbal mistakes
  • Supports a more modern guest experience

Best fit for

  • Restaurants and takeout counters
  • Cafes and bakeries
  • Busy dine-in locations
  • Businesses with lineups or limited staff attention
  • Operators who want faster intake without adding headcount

Faster

Guests can begin ordering immediately instead of waiting for the first interaction.

Cleaner

Orders arrive in a structured format with clear items, modifiers, and notes.

Smarter

You choose printer-based workflows or instant system visibility based on your operation.

Pricing

SMART Onsite Ordering

A guest-facing on-site ordering system designed to improve speed, reduce counter pressure, and keep staff informed in real time.

$69.99/mo

monthly

  • QR code or tap-to-order flow
  • Guest-friendly digital ordering experience
  • Structured order capture with notes and modifications
  • Choose printer output or system notification workflow
Printer setup option
$499 one-time
System notification setup
$0 one-time
Book a demo See full pricing

Printer option is best for teams that want a physical ticket workflow. System notification is best for teams already managing orders inside a digital workflow.

What this helps solve

  • Long ordering lines during busy periods
  • Staff constantly interrupted at the counter
  • Guests waiting too long just to begin ordering
  • Verbal order mistakes and repeated questions
  • Slow handoff between guest and team

CUSTOMER CARE

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